At The Modern Art, we strive to ensure customer satisfaction with every purchase. However, due to the nature of our artwork, all sales are final, and we do not accept returns or offer refunds except in specific cases outlined below.
Refund Eligibility
A refund or replacement may be issued under the following conditions:
Damaged Artwork – If your artwork arrives damaged, you must contact us within 48 hours of delivery with clear photos of the damage and the packaging.
Incorrect Order – If you receive the wrong item, notify us within 7 days of delivery with your order details.
Lost Shipment – If your order is lost in transit and not marked as delivered, we will work with the shipping carrier to resolve the issue.
Non-Refundable Items
Custom & Commissioned Artwork – All custom and made-to-order pieces are non-refundable.
Digital Downloads – No refunds are provided for digital artwork or downloadable files.
Minor Color or Size Variations – Slight variations in color or size due to screen settings or handmade nature are not considered defects.
Refund Process
To request a refund, contact our support team at [your email] with your order number and supporting images (if applicable).
If approved, refunds will be processed within 5-10 business days and credited to your original payment method.
Shipping costs are non-refundable, and return shipping fees (if applicable) are the buyer’s responsibility.
For any further inquiries, please reach out to our customer service team at
Email: info@themodernart.com
Phone: 082188 78104
Address: Mandawali , Delhi, 110092
